Senior Cloud Services Analyst

Overview

Being a part of Broker Link, you live our values: integrity, respect for others, a customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism. We invest in our people and aim to bring out the best in every team member. With over 200 offices across Canada, we offer flexible work arrangements.

Pay at Broker Link is about much more than salary.

• Flexible work arrangements
• Multiple benefits to support physical and mental wellbeing, Wellness account, and more
• Share plan and other savings
• Salary range (but not limited to): 101,
• Incentive plan
• Annual bonus: 12% target, based on base salary, with potential payout up to 200% (subject to personal and company performance)
• Employee Share Purchase Plan (ESPP) – Broker Link matching a portion of contributions
• Group RRSP with company matching DPSP offerings
• Salary determined based on factors including experience, skills, qualifications, anticipated contribution, internal equity, location; range based on a 35-hour workweek; candidates outside the range are encouraged to apply

About the role:

We’re looking for a Senior Cloud Services Analyst to join our growing team.

• Cloud Architecture & Design
  • Develop and maintain cloud architecture and design documentation
  • Ensure cloud solutions are scalable, secure, and cost-effective
  • Collaborate with stakeholders to understand business requirements and translate them into technical solutions
• Implementation & Management
  • Deploy and manage cloud infrastructure using industry best practices
  • Monitor cloud services to ensure optimal performance and availability
  • Implement automation and orchestration tools to streamline cloud operations
• Security & Compliance
  • Ensure cloud solutions comply with industry standards and regulations
  • Implement security measures to protect cloud-based data and applications
  • Conduct regular security assessments and audits
• Performance Optimization
  • Monitor and analyze cloud service performance metrics
  • Identify and resolve performance bottlenecks
  • Implement cost-saving measures without compromising performance
• Collaboration & Support
  • Work with IT and other departments to support cloud initiatives
  • Provide technical guidance and support to team members
  • Conduct training sessions to enhance cloud-related skills
• Working Conditions
  • Occasional travel to branch sites
  • Hybrid/adaptable work arrangements available
  • Participation in on-call rotation for incident response
  • Dynamic and fast-paced environment with rapidly shifting priorities

• Bachelor’s degree in computer science or information technology, or related field, or equivalent experience
• Minimum 10 years of progressive experience in cloud-based infrastructure
• Minimum 2 years in a senior role
• Extensive hands-on expertise with Microsoft Azure, M365
• Proficiency in cloud platforms such as AWS or Google Cloud
• Proficient in cloud security principles, including best practices and compliance standards
• Experience with Windows and Linux-based systems
• Skilled in data analytics platforms such as Databricks and Power BI
• Hands-on expertise with Azure Lighthouse for multi-tenant management
• Experience with Infrastructure as Code (IaC) using Terraform and AWS Cloud Formation
• Experience with Azure Virtual Desktop & FSLogix
• Knowledgeable in Docker and Kubernetes
• Familiar with Dev Ops methodologies and tool chains
• Excellent problem-solving, analytical, and communication skills
• Azure Solutions Architect Expert (nice to have)
• Azure Administrator Associate (nice to have)
• Agile, innovative, responsive, and committed to continuous improvement
• Able to manage competing demands and shifting priorities
• Experience supporting operations with 5,000+ users
• Data-informed analytical problem-solving and decision-making
• No Canadian work experience required; must be eligible to work in Canada

#LI
- Hybrid

We are an equal opportunity employer. Broker Link is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. Broker Link is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Please note that Broker Link does not provide sponsorship or other support for immigration-related matters. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment.

At Broker Link, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!