HR Specialist - Global HR Systems Job Edmonton area,Alberta Canada,IT/Tech

Description

If you enjoy solving problems, improving systems, and making work easier for employees around the world, this role is for you. Join a collaborative team where your work helps power HR technology, improve data accuracy, and support global operations.

Key Responsibilities May Include:

Monitor and enhance platform performance to optimize end-user experience and improve overall business process workflows.

Collaborate with business stakeholders to gather requirements, assess platform capabilities, and convey system limitations and opportunities for improvement.

Design, configure, and document platform enhancements, ensuring alignment with business objectives and adherence to best practices.

Oversee development and testing processes, including unit testing, user acceptance testing, integration testing, and regression testing, to ensure successful implementation.

Identify and implement system and process improvements to enhance efficiency, effectiveness, and data quality.

Troubleshoot user requests, addressing technical issues related to workflows, security, and interfaces to support problem resolution.

Create test scripts, participate in user acceptance testing, and develop training materials to assist with end-user training and adoption.

Share expert functional and technical knowledge to improve team competence and ensure smooth platform operations.

About the Role

We are looking for an HR Systems Specialist to join a global team supporting HR technology and processes. This is an individual contributor role focused on maintaining and enhancing HR systems, resolving issues, and supporting ongoing system improvements.

You will work closely with HR teams, technical partners, and external vendors to ensure HR systems run smoothly and meet business needs.

What You’ll Do

Support global HR system initiatives, including reporting, dashboards, and employee self-service tools

Partner with HR, business teams, and technical teams to gather requirements and support system improvements

Manage and resolve system-related inquiries through a case management process

Investigate issues, identify root causes, and deliver effective solutions

Assist with system updates, enhancements, and testing activities

Support integration processes and data transfers between systems

Ensure data accuracy, integrity, and compliance with internal policies and regulations

Develop and maintain documentation for system processes and solutions

Participate in system releases and help assess the impact of updates

Contribute to ongoing projects and continuous improvement initiatives

Support audit requests and help resolve data-related discrepancies

Qualifications

Bachelor’s degree in Human Resources, Information Systems, Computer Science, or a related field (preferred)

Experience working in an HR systems or HR operations environment

Familiarity with HR technology platforms (such as cloud-based HR systems)

Experience supporting system updates, testing, or implementations

Skills & Experience

Strong problem-solving and analytical skills

Ability to troubleshoot system and data issues effectively

Experience with testing processes (unit testing, system testing, or user acceptance testing)

Knowledge of change management and project workflows

Strong attention to detail and commitment to data accuracy

Excellent communication and stakeholder collaboration skills

Ability to manage multiple priorities in a fast-paced environment

What You’ll Bring

A proactive mindset with a focus on continuous improvement

Strong organizational skills and the ability to follow through on tasks

Curiosity and willingness to learn new systems and tools

A team-oriented approach with the ability to work across functions

Work Environment

Collaborative global team setting

Exposure to cross-functional projects and stakeholders

Opportunity to contribute to improvements in HR technology and processes

Remote Type

Fully Remote

Skills to succeed in the role

Adaptabilité, Administration du système, Capacité à assumer la responsabilité, Dépannage, Empathie, Essais d’acceptation par l’utilisateur (EAU), Expérimentation, Soutien à l'utilisateur final, Travail d'équipe, Understand Customers

We are an Equal Opportunity…