Senior Network Administrator - Information Technology Services

Competition Number: 26.07.161

Category:
Full-Time Continuing (35 hours per week)

Salary: MSU Band G (Steps 1-8): $41,674 - $60,619 per hour. $75,846 - $110,326 per annum (Based on 35 hours per week)

Closing Date:
August 7, 2026

Mac Ewan University is seeking a Senior Network Administrator for a full-time continuing opportunity with the Information Technology Services department. Reporting to the Team Lead, Digital Networks, the Senior Network Administrator provides advanced technical expertise in the implementation, maintenance, and optimization of the university’s enterprise network environment. You will be responsible for ensuring secure, stable, and high‑performing network operations through proactive monitoring, configuration management, and continuous improvement initiatives.

Additionally, you will serve as a key technical resource for complex troubleshooting, operational projects, and lifecycle management of network infrastructure, including wired, wireless, and remote access environments, and ensure alignment with established network architecture and security standards. The position provides analysis and recommendations for the Team Lead to inform design and long‑term planning while independently managing complex implementations and performance optimization within that framework.

Key Responsibilities

Coordinating day‑to‑day network operational activities to ensure incidents, requests, and maintenance tasks are prioritized and completed within service‑level expectations.

Implementing scalable, secure, and high‑availability network solutions in alignment with the architecture defined by the Team Lead.

Diagnosing, troubleshooting, and resolving complex network issues and performance bottlenecks, collaborating with cross‑functional IT teams as required.

Assisting the Team Lead in planning and coordinating maintenance windows, network changes, and service communications.

Planning and coordinating lifecycle management of network infrastructure components, including patching, firmware updates, upgrades, and hardware refresh cycles.

Collaborating with cross‑functional teams, including infrastructure admins, developers, and security professionals, to maintain and ensure seamless integration of network infrastructure with other IT systems and applications while ensuring compliance with institutional standards.

Communicating planned work, changes, and service impacts in a clear and timely manner to affected stakeholders.

Providing mentorship and technical guidance to Network Administrators on operational practices and troubleshooting approaches.

Skills

Technical proficiency in networking protocols and services (TCP/IP, DNS, DHCP, VLANs, VPNs, ACLs, etc.) and strong understanding of IT security principles and best practices, including patching, firewall policy management, and vulnerability mitigation.

Proficiency in configuring, maintaining, and troubleshooting enterprise‑grade network equipment (switches, routers, firewalls, wireless controllers).

Proficiency with enterprise monitoring and management tools to assess and optimize performance, availability, and security.

Excellent analytical, troubleshooting, and problem‑solving skills, with the ability to prioritize and manage multiple tasks effectively.

The ability to analyze performance trends and operational metrics to recommend improvements, capacity adjustments, and configuration optimizations.

Skills in scripting/automation (e.g., Python, Ansible, Power Shell).

A strong understanding of change management, incident management, and lifecycle maintenance processes.

Awareness of cloud networking and hybrid network integrations.

A demonstrated ability to manage multiple priorities, work effectively both independently and collaboratively in a team environment, and maintain focus in a fast‑paced operational context.

Strong interpersonal skills (verbal and written) to interact with end‑users, technical teams, and stakeholders at various levels, with the ability to explain technical information clearly to both technical and non‑technical audiences.

A commitment to service excellence, continuous learning, and staying current with emerging networking technologies and…