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UX & Service Design Lead Digital Services

Job in Edmonton, Alberta, Canada
Listing for: Skyridge Corporation
Full Time position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Media & Production, Web Developer
Job Description & How to Apply Below
Position: UX & Service Design Lead for Digital Services
Join Skyridge Corporation as the UX & Service Design Lead in a transformative government project. Your designs will enhance digital services impacting Alberta citizens directly.

This senior subcontractor role requires a design leader passionate about human-centered principles. You will conduct user research and prototyping while ensuring accessible and intuitive design outputs in collaboration with diverse teams. Your experience in enterprise-level environments will be key to simplifying complex workflows.

Key Responsibilities:

• Conduct user interviews and usability testing

• Map service journeys and create design blueprints

• Design accessible digital services for users and partners

• Collaborate in Agile delivery cycles and facilitate workshops

• Validate design solutions through design QA

Requirements:

• Minimum 10 years in UX and Service Design

• 5 years in government digital transformation

• Proficiency in wireframes and user flows

• Experience with enterprise platforms and design systems

• Familiarity with WCAG 2.2 AA standards

Drive the transformation of public digital services across Alberta with your design expertise.
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