Microsoft Adoption & Change Management Consultant

Requisition Number: 105855

Location:

This is a hybrid opportunity in our Calgary office

Location:

This is a hybrid position based in a major Canadian city, such as Calgary, the Greater Toronto Area (GTA), or Vancouver. The role requires regular in-person work at client offices. Travel time to client sites will vary depending on the engagement and location.

Insight at a Glance
14,000+ engaged teammates globally#20 on Fortune’s World's Best Workplaces list $9.2 billion in revenue

Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We’re seeking a Microsoft 365 Adoption & Change Management Consultant to join Insight Canada’s Adoption & Change Management team and collaborate closely with our Modern Workplace specialists. You will help clients prepare their people for technology-enabled change and achieve sustained adoption of solutions such as Microsoft Copilot, Purview, SharePoint, Teams, Exchange, and other Microsoft 365 applications. Working across multiple client engagements, you will translate technical changes into clear user impacts, lead discovery and stakeholder activities, develop adoption and communications plans, create learning content, and facilitate user enablement sessions.

Projects may include cloud migrations, Copilot deployments, SharePoint information architecture initiatives, and security or compliance programs.

As a Consultant II you will:

Provide support and guidance to our clients around Adoption and Change Management Lead discovery sessions to understand client goals, audiences, readiness, risks, and adoption barriers

Define success measures and using feedback, usage insights, and adoption indicators to refine the approach

Translate technical changes into practical messages and experiences for business users

Facilitate virtual and in-person workshops, executive briefings, train-the-trainer sessions, and end-user training

Support Copilot and AI adoption through use-case discovery, responsible-use guidance, champions programs, and reinforcement activities

Manage assigned deliverables, timelines, risks, and client communications across concurrent projects

Collaborate with project management, technical delivery, and other ACM consultants

Skill up in areas where we have a need

Be AmbITious:
This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career

What we’re looking forCore requirements:

You have experience in client-facing consulting, adoption and change management, or a related field

You’re comfortable leading workshops, presenting to a range of audiences, and building trusted client relationships

You can independently manage deliverables, priorities, and deadlines across multiple client projects

You have experience creating polished, audience-focused communications, presentations, and learning materials

You can translate complex technical concepts into clear, practical messages that connect technology with business and user needs

You have strong organization, prioritization, writing, and verbal communication skills

You’re willing and able to work at client locations and travel based on the…