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Job Description & How to Apply Below
Join Cayenta as an Application Consultant and drive IT solutions for utilities. This remote role allows you to engage with clients while enhancing their operational processes.
Cayenta, a subsidiary of Harris, is looking for a driven Application Consultant to support our Client Services team. This position is designed for someone with a strong background in utility processes who can effectively bridge operations, R&D, and client needs. Your focus will be on the Cay Ops program, improving clients' workflows and driving success.
Key Responsibilities:
• Facilitate effective technology solutions and client engagement
• Directly support clients with system training and troubleshooting
• Conduct root cause analysis and document findings
• Manage user acceptance testing and feedback processes
• Provide support documentation for client services
Requirements:
• In-depth knowledge of utility operations and CIS functionality
• Strong interpersonal and influencing skills
• Ability to travel 25% within North America
• Previous software implementation experience in utilities preferred
• Degree in a related field is advantageous
Utilize your skills to foster innovation and enhance client experience at Cayenta.
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