IT Infrastructure Analyst

Looking for a career opportunity with a rapidly growing organization? Canada One Auto is a dynamic, privately owned retail company based in Edmonton, with locations across Canada and ambitious plans for continued growth.

Canada One Auto is modernizing its technology environment by moving from legacy infrastructure to cloud-based solutions, strengthening cybersecurity, improving application architecture, and building scalable, reliable support services.

Boasting a workforce of 3,500+ employees and with ambitious growth on the horizon, Canada One Auto is actively searching for a IT Infrastructure Analyst to implement, configure, support, and maintain our core cloud and network infrastructure platforms. In this role, you will work closely with the infrastructure team to support our hybrid cloud strategy while following security and information management best practices.

This in-office position requires daily onsite attendance.

WHAT YOU’LL GET

Full-time employment, Monday to Friday (Some weekend and evening work for projects)

Competitive salary and benefits plan

Paid time off

Employee purchase and service program

Career development in a collaborative technology team

Canada One Auto offers the opportunity to contribute to a fast-growing company while developing your career in a supportive, team-oriented environment.

WHAT YOU’LL DO

Support servers, backups, patching, networks, firewalls, access control, public cloud, and SaaS platforms.

Apply cloud infrastructure expertise to translate strategy and architecture into secure, resilient, and efficient solutions and operational support.

Implement, monitor, and maintain Microsoft Azure, Microsoft 365, and other cloud solutions, including provisioning, capacity planning, incident management, and reliable service delivery.

Help advance the Cloud Services roadmap through lifecycle management, maintenance, and continuous improvement of core technologies.

Develop, implement, and review cloud operating procedures with your manager to meet policy, regulatory, standards, and risk-control requirements.

Evaluate and communicate new cloud features and tools, and support governance for their implementation and adoption.

Participate in or lead problem management, including post-incident reviews, root cause analysis, documented findings, and recommendations.

Contribute to infrastructure and operations planning while building strong relationships with business units, service providers, technical teams, and end users.

Support service and operational targets, including project timelines, client satisfaction, ticket response and resolution, availability, and service quality.

Help manage and communicate outages and performance degradation, using monitoring and analysis to maintain uptime and provide timely stakeholder updates.

MUST HAVES

At least three years of experience designing, deploying, and maintaining solutions across Microsoft Azure, Microsoft 365, identity and access management, Active Directory, single sign-on, Windows Server, and network infrastructure.

A university degree in computer science, business, or engineering; a relevant two-year diploma from a recognized institution; or an equivalent combination of education and experience.

Strong knowledge of current and emerging technologies, especially cloud platforms and operational practices.

Broad infrastructure expertise spanning desktops, servers, storage, backups, networking, public cloud, and SaaS platforms.

Proven ability to administer Microsoft Azure and/or Microsoft 365, including resource provisioning, capacity planning, security, monitoring, and operational support.

Experience working with architects, developers, leaders, business users, service providers, and support teams to plan, implement, operationalize, and…