Bodily Injury, Claims Advisor III

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, wealth, travel, home and auto insurance, with more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health.

Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada, At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow, TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously.

More than just a job, we offer rewarding careers.

Job Description:

Reporting to a Team Leader, Claims Services; the Bodily Injury Analyst is responsible for the handling of bodily injury tort claims. This includes full investigation of liability and quantum as well as negotiation and resolution of claims effectively and in a timely manner. The Bodily Injury Claims Analyst is available to travel and attend mediations, pre-trials and trials as required, and is required to deal with and direct plaintiff and defence counsel on a regular basis.

The Analyst is responsible also for departmental assistance as required and regular assistance in coaching, mentoring, and training of more junior Analysts on the team. The Analyst will be required to support other lines of business based on need, including First Response Center (FRC), Catastrophic Events (CAT), Auto and Residential Claims.

Investigates complex claims regarding liability, injuries and other accident related damages promptly and thoroughly by pursuing investigation to logical conclusion.

Establishes and maintains adequate case reserves by adhering to the BI reserving protocol and practices; complies with all established protocols regarding identification and notification of Major Claims; complies with all established protocols respecting claims settlement authority.

Collects and documents claims related information in a clear and concise manner while adhering to established protocols to ensure accuracy and quality of information.

Establishes and maintains proactive and sound litigated claims file handling by adhering to established guidelines.

Manage both potential indemnity and expense to ensure sound cost management principles and practices.

Exercise sound judgment in the evaluation and resolution of complex…