Auto Claims Advisor at TD Insurance

Elevate customer satisfaction as an Auto Claims Advisor with TD Insurance in Edmonton, Alberta. Support clients through the claims process with empathy and expertise from day one.

At TD Insurance, you will manage auto claims, ensuring customers feel informed and supported after an accident. This role requires a background in claims adjusting, effective communication, and strong analytical skills. You will be responsible for guiding clients, coordinating repairs, and maintaining documentation to ensure timely resolutions.

Key Responsibilities:

• Deliver a customer-first experience with empathy and clarity

• Manage claims end-to-end, including repairs and rentals

• Review and reconcile repair estimates accurately

• Gather and assess information for claim decisions

• Collaborate with internal teams and external vendors seamlessly

Requirements:

• 2+ years of auto claims adjusting experience preferred

• Strong ability to manage a high-volume caseload

• Proven customer service and communication skills

• Experience in analyzing and negotiating claims outcomes

• Provincial claims licensing may be required

Utilize your knowledge in auto claims to provide meaningful support to clients during critical moments in their lives at TD Insurance.