Returns Analyst

Company:
Finning Canada

Number of Openings: 1

Worker Type:
Temporary (Fixed Term)

Position Overview:

This is for a temporary Reverse Logistics Analyst position for 6 – 12 months. This position provides support for the day to day operations related to parts returns for. Additionally, this positions processes and monitors Claims to Caterpillar for missing, damaged, over shipped parts to ensure proper invoicing of parts to Finning are corrected due to a claim.

• 35% Research and resolve core tracking errors and issues from parts, warranty, Truck and Engine Parts Suppliers (TEPS) and service transactions. Coordinate with Finning warehouse contacts for consolidation and shipment in a timely fashion. Including sending core attrition analysis and branch follow up to ensure entitlements are not being lost with CAT to return Major Components.

• 40% Provide status reports to management of all return related tasks and processes. Provide Claims support through Service Now tickets. For both CAT and Expanded Mining Claims. Provide information on proper procedures and best practices on all supplier return transactions within the Infor System. Including providing training sessions and materials where required to ensure understanding of proper process and procedures within Infor system.

• 25% Coordinate and execute on Bi Annual CAT Surplus Return. Involving all customs and shipping documentation for timely and accurate transportation to Ram Morton. Coordinate and execute on Expanded Mining Returns, involving customs and shipping documentation for timely delivery to global destinations. Analyze rapid returns report and submit to CAT for eligible returns.

• Bachelor’s degree or Diploma in Operations Management, Supply Chain Management, Industrial Engineering, Business or equivalent experience in a related field is required Warehousing or Supply chain experience would be considered an asset (1-2 years) Basic knowledge/understanding of SQL

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.

Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.