Facilities Manager

Job Description

Reporting to the Community Manager, the Facilities Manager provides hands‑on leadership for the onsite maintenance operation at The Legends Private Residences. The role is accountable for safe, reliable and responsive building operations; supervision of maintenance associates; oversight of mechanical and specialized contractors; incident management; documentation; and operational follow‑through in a complex luxury high‑rise and mixed‑use environment.

Reporting to the Community Manager, the Facilities Manager provides hands‑on leadership for the onsite maintenance operation at The Legends Private Residences. The role is accountable for safe, reliable and responsive building operations; supervision of maintenance associates; oversight of mechanical and specialized contractors; incident management; documentation; and operational follow‑through in a complex luxury high‑rise and mixed‑use environment.

• Lead, schedule, coach and supervise the onsite maintenance team, including clear task assignment, shift handovers, completion verification and performance follow‑up.
• Assess employee experience and capability before assigning diagnostic, emergency or high‑risk work; ensure junior associates receive appropriate senior or vendor support.
• Maintain appropriate senior facilities coverage throughout core operating hours, including late‑afternoon vendor activity and incident response.
• Coordinate schedule changes, early departures, vacation coverage and emergency rotation with the Community Manager.
• Receive operational direction and priorities from the Community Manager and respond promptly to requests, deadlines and written expectations.
• Escalate resource limitations, technical disagreements or competing priorities professionally and in a timely manner.

• Conduct and document regular inspections of mechanical, electrical, HVAC, plumbing, life‑safety, building‑envelope, common‑area and roof systems.
• Take and record required equipment readings, review trends and identify irregularities requiring investigation or escalation.
• Monitor building automation, fire alarm, sprinkler, security and other operational systems for proper performance.
• Perform or coordinate minor repairs, routine maintenance and preventive‑maintenance tasks within the onsite team's approved scope and the individual's qualifications.
• Ensure mechanical rooms, storage areas, hazardous locations and common spaces are maintained in a safe, orderly and presentable condition.
• Maintain emergency contacts, life‑safety procedures, fire‑safety information and building shutdown protocols.

• Take operational ownership of leaks, cooling failures, water interruptions, power outages and other building incidents from discovery through containment, escalation and documented resolution.
• Ensure active incidents are not left unattended or assumed to be transferred until contractor attendance, scope, timing and interim controls have been confirmed.
• Establish immediate containment measures within the team's competence and qualifications and obtain specialized assistance when required.
• Keep the Community Manager informed of risk, resident impact, contractor status, interim controls and next actions.
• Prepare complete incident records, including chronology, photographs, affected areas, actions taken, responsible parties and follow‑up requirements.
• Participate in and schedule after‑hours emergency coverage; advise the Community Manager immediately if adequate coverage cannot be provided.

• Coordinate Nordic Mechanical and other specialized contractors, including access,…