Director Shared Services

Salary Range: $ To $ Annually

We are looking for a strategic, people-centred leader who can connect people, culture, and shared services to build a strong foundation for the future. If you enjoy turning strategy into practical improvements that help people and organizations thrive, this may be the opportunity for you.

For over 75 years, en Compass has been building safe and inclusive communities by supporting individuals to navigate change - and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.

By exemplifying care, compassion, and understanding, we are laying the foundations for positive change.

en Compass is a values-driven organization and approach our work from a strengths-based perspective.

Reporting to the Chief Executive Officer and serving as a member of the Executive Leadership Team, the Director, People & Shared Services provides strategic leadership for the people, systems, and organizational infrastructure required for en Compass to operate effectively and grow sustainably.

The Director leads the organization's People & Culture strategy and provides executive oversight for an evolving portfolio of shared services, including Human Resources, Information Technology, Facilities and Corporate Administration.

This is a strategic leadership role focused on building organizational capacity. Working through managers, specialists, service providers, and organizational leaders, the Director will establish clear priorities, strengthen systems and service delivery, develop organizational capability, and ensure shared services remain responsive to the needs of a growing and evolving Agency.

As the portfolio evolves, the Director will also play an important role in assessing capacity, clarifying accountabilities, and helping shape the leadership and service-delivery model required for the future.

• Lead the organization’s People & Culture Strategy, including workforce planning, organizational design, talent and succession planning, leadership development, employee engagement, and culture.
• Provide strategic oversight of Human Resources, ensuring effective people practices, policies, and systems that support employees, leaders, organizational priorities, and legislative requirements.
• Provide strategic oversight of Facilities and Corporate Administration, supporting safe, effective and appropriately scaled facilities, administrative services, business continuity, and organizational infrastructure.
• Provide executive oversight of Information Technology, including technology strategy, cybersecurity, systems planning, vendor relationships, and technology risk.
• Identify opportunities to simplify, standardize and strengthen shared services and agency-wide processes, improving coordination, service delivery, and organizational effectiveness.
• Serve as a trusted advisor to the CEO and leadership teams, contributing to organizational strategy, change, policy, risk management, and key organizational decisions.
• Lead and develop the People & Shared Services team, establishing clear priorities, accountabilities and service expectations while ensuring the portfolio evolves to meet the organization’s future needs.

You are a strategic, pragmatic leader who understands that strong organizations require both great people practices and effective systems behind them. You are comfortable working at the executive table while remaining connected enough to operations to understand what…