Office Manager

Job Title:

Office Manager

Edmonton (in-office)

Permanent, Full-time

Chief Operating Officer

Brownlee LLP is a full-service law firm committed to providing the best possible quality of legal services.

Our ability to provide depth of experience, in terms of both practice areas and years of reliable service, reflects this commitment.

The Office Manager is a key member of the firm’s administrative leadership team, responsible for overseeing the day-to-day operations of the local office. This role requires a proactive, organized, and adaptable professional who can manage people, processes, and resources in a confidential and deadline-driven legal environment.

The ideal candidate has prior experience in a law firm or professional services setting and understands that the Office Manager will play a critical role in maintaining a productive and professional legal practice by ensuring lawyers are well-supported, staff are well-managed, and operations run smoothly.

• Operations:
• Oversee daily office operations, including facilities management, supplies, and equipment.
• Support billing, timekeeping, and client intake procedures.
• Assist with the creation of the office budget (which forms part of the annual operating budget) and track expenses against said budget.
• Assist with the maintenance of firm policies and procedure documents.
• Supervision:
• Supervise, train, and mentor support staff (legal assistants, paralegals, and administrative personnel), including performance evaluations and minor conflict management.
• Manage schedules, assignments, and workflows to ensure lawyers receive timely support.
• Culture:
• Promote a collaborative, respectful, and inclusive office culture aligned with the firm’s values.
• Act as a liaison between lawyers and staff to facilitate effective communication and resolve operational issues.
• Plan firm functions, staff meetings, and recognition events to build morale and engagement.
• Provide coverage and support to the HR Coordinator regarding staff and lawyer recruiting, onboarding, and offboarding.

• Post-secondary education certification with a focus on Business Administration and/or Human Resources;
• A minimum of 7 years of experience with at least 2 years as an Office Manager (or similar senior role) within a professional services environment, ideally at a law firm;
• Superior organizational skills, with the ability to proactively problem-solve and manage competing priorities;
• Strong professional presence and conduct;
• Established knowledge of Microsoft office suite software (e.g., Word, Excel, Teams);
• Ability to work in a fast-paced environment, with strong attention to detail; and
• Superior oral and written communication skills with a collaborative and diplomatic operational style.

• Competitive salary and comprehensive benefits package.
• Fitness reimbursement, parking, and an RRSP matching program.
• Professional development and continuing education support

We thank all candidates for their interest; however, only those selected for an interview will be contacted.