Back-End Delivery Manager

Select how often (in days) to receive an alert:

Job Information

Job Title:

Delivery Manager
Job

Requisition
Ministry:
Technology and Innovation

Location:

Edmonton
Full or Part-Time:
Full-Time

Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage:
Permanent
Scope:
Open Competition
Closing Date:
October 21, 2026
Classification:
Manager Zone 2 (M41Z2)
Salary: $3,920.66 to $5,276.07 bi-weekly ($102,329 - $137,705/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit:  .

Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta's economic growth and diversification. To learn more about us, please visit:  .

The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.

The Citizen Experience Branch helps Government of Alberta product teams deliver digital products and services more effectively by providing shared platform capabilities, reusable components, and common data services.

The Citizen Experience branch is seeking one (1) Back-End Delivery Manager, Unified Identity and Access Management (Unified IAM), to lead the delivery of enhancements, changes, and improvements to the back-end components and underlying services that support the Unified IAM platform.

The Unified IAM platform provides authentication and identity verification services to members of the public, enabling secure access to more than 90 Government of Alberta online services through a trusted, federated ecosystem.

This position will report to the Director, Identity and Access Management and will lead an assigned delivery team of approximately 9-15 staff and contingent labor in a matrixed delivery environment. The Back-End Delivery Manager will work closely and collaboratively with the Front-End Delivery Manager to ensure a holistic, coordinated approach to platform changes, enabling streamlined and effective delivery across the platform.

• Lead a delivery team (9-15 staff and contingent labor), setting direction, priorities, and expectations for effective delivery.
• Translate platform roadmaps into clear delivery plans, managing sequencing, dependencies, risks, and trade-offs.
• Deliver reliable, secure, and reusable platform capabilities, embedding maintenance and continuous improvement into teamwork.
• Drive adoption of AI-enabled and automated delivery practices, ensuring effective and responsible use.
• Promote quality, consistency, and reuse across teams, balancing immediate delivery with long-term platform value.
• Provide leadership, coaching, and operational oversight to support team performance and growth.
• Advise leadership on risks, priorities, and delivery decisions, contributing to branch planning and cross-government coordination.
• Work with other Delivery Managers to align platform plans and deliverables across teams and the roadmap.
• Encourage innovation, advance technology strategies, and proactively manage enablers to reduce technical debt.

To be successful in this position, you will demonstrate:

• Ability to apply user-centred, evidence-based analysis to identify user needs and inform delivery decisions.
• Strong collaboration and stakeholder management skills, with the ability to balance diverse needs and interests.
• Sound judgment and problem-solving ability, adapting priorities and resources in complex, changing environments.
• Working knowledge of project management practices, with the ability to operate within technical, policy, and regulatory constraints.
• Ability to lead responsible adoption of AI tools and agentic workflows, embedding effective and accountable use in delivery practices.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Requirements:

• A university degree in a…