Branch Manager

Branch Manager Type:
In-Office, Full-Time

Location:

Nisku, Alberta

About Our Client Our client is a well-established organization operating within the steel and metal recycling industry, with a strong focus on operational excellence, safety, customer service, and sustainable business practices. The organisation values accountability, teamwork, continuous improvement, and developing its people. This is an opportunity for an experienced operations leader to take overall responsibility for the performance of a significant branch operation.

The successful candidate will play a key role in driving profitability, operational efficiency, employee engagement, safety, and business development while working closely with the senior leadership team.

• Develop and execute short- and long-term strategies that support the branch and broader company objectives.
• Maintain accountability for branch performance, profitability, safety, operational efficiency, and employee engagement.
• Provide regular financial and operational updates to the senior leadership team.
• Identify operational challenges, trends, opportunities, and areas for improvement, and develop appropriate action plans.
• Lead recruitment, retention, performance management, training, coaching, and employee development initiatives.

• Oversee daily branch operations, ensuring resources, processes, and procedures are managed safely, efficiently, and cost-effectively.
• Monitor key performance indicators and financial results to ensure the branch is meeting established targets.
• Lead safety meetings, site inspections, incident investigations, and corrective action initiatives.
• Ensure company policies, regulatory requirements, and safety standards are consistently followed.
• Coordinate operational planning across departments and ensure teams have clear priorities and objectives.
• Oversee inventory, shipments, equipment, maintenance, scheduling, and other day-to-day operational requirements.

• Manage the branch budgeting process and monitor monthly financial performance, forecasting, and expenses.
• Identify opportunities to reduce costs and improve operational efficiency, including reducing cost per ton.
• Build and maintain strong relationships with customers and suppliers.
• Identify and evaluate opportunities to develop new customers, suppliers, accounts, and business ventures.
• Participate in pricing and contract negotiations in collaboration with the Business Development team.
• Support business plans, tenders, and economic evaluations for new opportunities.

• Lead and motivate employees across the branch, fostering a culture of accountability, teamwork, safety, and continuous improvement.
• Provide coaching, mentoring, and development to supervisors and employees.
• Conduct employee performance reviews and address performance or employee relations matters as required.
• Ensure staffing levels, schedules, training, and employee development align with operational requirements.

• Education & Experience:
  
  Bachelor's degree in a related field is preferred. 10+ years of management experience with demonstrated experience leading teams. Experience managing a branch, facility, yard, plant, or other operational business unit is strongly preferred. Experience in steel, metals, recycling, industrial services, or a related environment would be an asset.
• Technical
  
  Skills:
  
  Strong understanding of operational management, budgeting, financial reporting, and KPI management. Experience with employee scheduling, performance management, safety, and operational procedures. Intermediate proficiency with Microsoft Word, Excel, email, and internet-based systems. Strong understanding of business development, supplier/customer relationships, and contract negotiations.
• Key
  
  Competencies:
  
  Strong leadership and people-management abilities. Sound business acumen with strong financial and analytical skills. Ability to develop and execute strategic and operational plans. Strong communication and relationship-building skills. Effective problem-solving and decision-making abilities. Highly organized with the ability to manage competing priorities. Results-oriented approach with a focus on accountability and continuous improvement. Ability to work effectively with employees, customers, suppliers, and other stakeholders.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal…