Edmonton): Orange Hub Theatres Box Office & FOH Supervisor – Grindstone Theatre

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Orange Hub Theatres Box Office & FOH Supervisor
- Grindstone Theatre

The Virgin Trial
- Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by
:
Glynis Leyshon
Written by
:
Kate Hennig
Actors Pictured
:
Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design
:
Scott Reid.
Lighting Design
:
David Fraser
Costume Design
:
Heather Moore
Photo
:
Benjamin Laird

BOX OFFICE & FOH SUPERVISOR
ORANGE HUB THEATRES MANAGED BY THE GRINDSTONE THEATRE SOCIETY

We are seeking a detail-oriented and customer-focused Box Office and Front of House Supervisor to oversee the day-to-day operations of the box office at The Orange Hub Theatres. The Box Office Supervisor will play a crucial role in ensuring the efficient and effective sale of tickets, providing exceptional customer service to patrons, managing box office staff, and will be the primary team member responsible for providing FOH support for all performances and events

The Orange Hub Theatres,  St NW, Edmonton, AB T5P 2P7. The Orange Hub is a vibrant arts and cultural center dedicated to supporting local artists and fostering community engagement through a diverse range of performances, events, and workshops. As a hub for creativity and innovation, we strive to provide an inclusive and welcoming environment where artists and audiences can come together to celebrate the arts.

• Ticket Sales Management as the lead FOH member, present for each event or scheduling an alternative supervisor and overseeing box office staff.
• Recruit and foster a team of volunteer ushers as alternative staffing.
• Work with the Operations Manager to open the new venue, responsible for setting up the work space and developing operational procedures.
• Financial Reporting and Reconciliation, overseeing the daily reconciliation of ticket sales, prepare reports and projections, and assist with the preparation of annual budget forecasts.

• Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred).
• Minimum of 2-3 years of experience in box office operations, ticketing, or customer service, with at least 1 year in a supervisory or leadership role.
• Strong leadership and communication skills, with the ability to motivate and inspire a team of diverse individuals to achieve common goals.
• Proficiency in ticketing software systems, such as Ticketmaster, Tessitura, or Patron Manager, with the ability to troubleshoot technical issues and train others on system functionality.
• Excellent organizational and problem-solving abilities, with a keen attention to detail and the ability to manage multiple tasks and priorities in a fast-paced environment.
• Commitment to providing outstanding customer service and creating positive experiences for patrons, with a passion for the arts and a dedication to promoting accessibility and inclusion.

$20/hour
Available for evenings and weekends, hours dependent on theatre bookings

The Grindstone Theatre Society is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We thank all applicants for their interest, but only those selected for an interview will be contacted.