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On-Site BPO Operations Leader Process Coach

Job in Stony Plain, Edmonton, Alberta, T7Z 0A1, Canada
Listing for: Kelly Services
Full Time position
Listed on 2026-11-01
Job specializations:
  • Management
    Operations Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 80000 - 110000 CAD Yearly CAD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: On-Site BPO Operations Leader | People & Process Coach
Location: Stony Plain

Kelly Services in Canada, on-site, is seeking a BPO Operations Manager to lead and develop the administrative team, manage intake and priorities, and ensure timely support across scheduling, records, and document preparation.

You will establish standard procedures, partner with refinery leaders, safeguard confidential information, monitor service levels and KPIs, and act as an escalation point as priorities shift. A strong background in office management and on-site refinery access is required.

This posting is for the On-Site BPO Operations Leader | People & Process Coach role at Kelly Services, based in AB, Canada.

All applications are reviewed carefully by our team.

The position is based in AB, Canada.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 80..

We aim to respond to suitable candidates as soon as possible.

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