Manager, Aquatic Services

Our regional approach to service streamlines communication with our team.

$ - $ per annum with a comprehensive benefits package and membership in the LAPP pension

At the City of Leduc, our mission is Building a connected community for all people. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect and Leadership guide our conduct and contribute to a healthy culture. If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.

Come work with us!

• Are you an Aquatics professional who embraces a fast-paced environment?
• Are you a strategic thinker who loves to build and support high-performing teams?
• Do you have a passion for public service and making a positive difference in a community?

The Manager, Aquatic Services reports directly to the Director, Recreation Services. This position is based out the Leduc Recreation Centre and is responsible for the management and oversight of the delivery of aquatic services and the operation of indoor and outdoor aquatic facilities.

Whether you’re providing strategic advice to senior leaders, mentoring a dynamic aquatics team, or working collaboratively with partners to maintain high operational standards to align with corporate and council strategic priorities, you maintain high standards of integrity, innovation, and planning. Your team, peers and customers describe you as a trusted leader who exemplifies collaboration, customer service and strategic thinking.

• Provide leadership, mentorship, and guidance to a team of Aquatic Coordinators
• Ensure that training programs are in place to support the extensive, specialized and often unique training and development needs of the aquatic services team
• Resolves customer service items in a timely and effective manner, plan and facilitate community and stakeholder engagement activities to research, measure and report on community aquatic needs and performance
• Oversee the development, implementation, evaluation and marketing of a range of aquatic services and programs
• Develop, monitor, evaluate and report on program and operational goals and objectives
• Develop workforce strategies to ensure that staff resources are optimized to meet service levels, are responsive to shifts in community needs, while maximizing efficiency
• Collaborate with leaders across the organization to ensure a high standard of facility cleanliness, effectiveness of preventative maintenance programs and to ensure regulatory compliance with public health standards, building codes and industry best practices

You are an ideal candidate if you have the following:

• Undergraduate degree in recreation, physical education, business administration or related discipline or an equivalent combination of post-secondary education and five (5) years of directly related experience
• Additional management or leadership accreditations relevant to a municipal government context are considered an asset
• Current or previous first aid & lifeguarding awards or past certifications at the instructor or trainer level, in many of the following areas: water safety, lifeguarding, First Aid, Aquatic Fitness and pool operations
• Minimum five (5) to six (6) years of experience in a leadership / supervisory role in aquatic recreation administration, preferably in a public recreation facility setting
• Demonstrated knowledge and experience with aquatic facilities, pool systems and programs
• Proven results orientation and ability to collaborate and engage others to achieve common goals
• Experience leading a dynamic and diverse team including coaching, mentoring and providing technical guidance
• A…