Branch Operations Lead

Build your Career at Falcon Equipment Rentals

We are looking for a people and customer focused leader to join our team as Branch Operations Lead at our High Prairie branch. This position will report to the operations manager.

• Competitive pay
• Great employee benefits
• Supportive management and dedicated employees
• Locally owned and operated
• Small, close knit team environment
• Strong focus on health and safety

• Lead a diverse team with passion, professionalism, and a commitment to exceptional customer service and a positive employee experience
• Oversee and provide hands‑on support for rental inquiries, deliveries, returns, customer damage assessments, and equipment service and repair activities
• Ensure all rental contracts are completed accurately and processed in a timely manner
• Build strong customer relationships and ensure needs are consistently met, fostering long‑term business partnerships
• Maintain accurate on‑site inventory records and ensure proper documentation
• Uphold yard organization, safety, and cleanliness, driving efficient and safe daily operations
• Collaborate with fellow branch leaders to ensure customer needs are met across the entire branch network
• Manage branch operating costs, including labor, maintenance, repairs, and other expenses essential to business operations
• Ensure all safety policies are adhered to on a consistent basis

• A mature professional who leads by example and brings a consistently positive, solutions‑focused mindset
• Proven experience guiding a diverse team, including mechanics, yard personnel, inside sales, and delivery drivers
• Thrives in a fast‑paced dynamic work environment
• Demonstrates a strong work ethic, exceptional organizational skills, and the ability to manage multiple priorities effectively
• A collaborative team player who understands the importance of supporting the broader organization, including assisting other locations when needed to meet customer demand
• Comfortable and proficient with technology, using digital tools to streamline daily tasks and decision‑making
• Experience in the equipment rental industry, dealership environment, or a related field is considered an asset
• Mechanical aptitude is an advantage
• Minimum of three years of leadership experience in a comparable role or relevant industry

Falcon Rentals is an Alberta owned equipment rental company with 5 locations seeking to add qualified and ambitious professionals to our team. If you are looking for the benefits of a smaller team/business environment but with growth potential and advancement, we have something for you to consider.

We believe in treating each other with respect and working as a team to get things done right. Thanks to this focus on teamwork and collaboration, we have created an atmosphere that is fun, supportive, and full of energy.

From $75,000 per year, depending on experience.

Although we appreciate all who apply, only those selected for an interview will be contacted.