Manager of Customer Analytics; Sales & Marketing

Position: Manager of Customer Analytics (Sales & Marketing)
# Manager of Customer Analytics (Sales & Marketing)
Jobber Full TimemidCAPosted Yesterday##

Role Overview Jobber is hiring a mid-level Manager of Customer Analytics (Sales & Marketing). This is a full-time role in CA. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

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ForecastingROIORBarSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description
* Jobber is looking for a Manager, Customer Analytics (Sales & Marketing) to lead the analytics function supporting our Marketing & Channels and Sales & Partnerships pods
* Reporting to the Senior Manager, Customer Analytics, this leader will manage a team of analysts and partner closely with Directors, Senior Directors, and VPs across Demand Generation, Brand Marketing & Communications, Sales, Partnerships, Marketing Ops, Sales Ops, and Finance
* In this role, you will set the technical, methodological, and strategic direction for high-impact Sales and Marketing analytics
* You will own the measurement infrastructure that helps Jobber connect acquisition investment to subscription revenue growth, understand marketing effectiveness, evaluate channel and partnership performance, and improve visibility into CAC, LTV, payback, sales efficiency, revenue funnel performance, and go-to-market ROI
* This role requires a leader who combines strong people leadership, hands-on technical depth, and deep Sales and Marketing domain expertise
* You will build trusted relationships with senior leaders, raise the bar for analytical quality, and develop analysts who can translate rigorous measurement into better growth decisions
* You will also help Jobber advance Analytics 2
* 0 in practice by using self-serve analytics, automation, responsible AI, and agentic workflows to scale trusted decision support and create more capacity for strategic, high-judgment analytical work•
* Team Leadership & Analytics Operating Model
* Hire, onboard, lead, coach, and develop a high-performing team of analysts supporting Demand Generation, Brand Marketing & Communications, Sales, and Partnerships, setting clear expectations and building the team’s capabilities as Jobber’s Sales and Marketing analytics needs scale
* Establish a clear engagement and prioritization model for Sales and Marketing Analytics, creating scalable operating rhythms that balance strategic analysis, recurring reporting, cross-functional initiatives, self-serve enablement, and ad hoc stakeholder needs
* Build a culture of analytical excellence, high accountability, curiosity, strong QA, documentation, peer review, business ownership, and continuous improvement
* Partner with Analytics Engineering, BI, Data Science, Data Engineering, Marketing Ops, and Sales Ops to strengthen the data foundation, metric definitions, reporting infrastructure, and governed datasets that support Sales and Marketing decision-making•
* Sales & Marketing Analytics Strategy
* Lead the analytics roadmap across Jobber’s Marketing & Channels and Sales & Partnerships pods, ensuring the team is focused on the highest-impact opportunities across customer acquisition, demand generation, sales productivity, channel performance, partnership growth, and revenue efficiency
* Partner with Sales and Marketing leadership to define success metrics, identify growth opportunities, evaluate strategic bets, and translate ambiguous business questions into clear analytical approaches and actionable recommendations
* Help Jobber understand not just what is happening across the go-to-market funnel, but why it is happening, what it means, and what leaders should do next•
* Performance Marketing, Demand Generation & Channel Measurement
* Define and evolve Jobber’s marketing measurement framework across Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA), incrementality, experimentation, and forecasting, ensuring these methods work together as a unified system for decision-making rather than as siloed tools
* Lead the design and…