Donation Centre Associate & Driver

Position Title
Donation Centre Associate and Driver

Overview
The Donation Centre Associate and Driver will work with team members and volunteers to receive incoming clothing and household items, ensure that they are in suitable condition, and sort the items. The position will also pack and deliver orders to the Thrift Store or to The Mustard Seed’s Community Impact Centres. As this position interacts directly with donors and volunteers, the Associate and Driver is responsible for providing a positive experience for all who visit The Mustard Seed.

Employment Type:

Full time, Permanent

Schedule:

Monday to Friday from 8:30 a.m. to 4:30 p.m.
Reporting to:  Warehouse and Thrift Store Manager
City:  Edmonton
Number of Positions to Fill:  1
RFR #:  2041

Responsibilities

Receive incoming donations, screen and sort items according to quality standards and with reference to program & Thrift Store needs

Pack orders and deliver to the Thrift Store and Community Impact Centres, and shelters

Pick up items from partnering businesses and organizations

Communicate the story of The Mustard Seed’s ministry and develop rapport, through intentional interactions with volunteers and donors

Guide individual volunteers and volunteer groups with sorting and packing donations along with other duties

Maintain accurate reporting of donations, inventory, and outgoing items

Contribute and execute on creative ideas to improve donor relations, goods stewardship, and process efficiency

Provide occasional coverage at The Thrift Store (training will be provided)

Maintain cleanliness of the warehouse and its perimeter to ensure a safe workplace

Participate in all staff training (e.g., First Aid, Safe TALK, NVCI) and attend meetings with supervisor

Other duties as may be assigned

Qualifications

Experience driving a transit van

Proficiency in Microsoft Office programs, especially data entry is an asset

Excellent organizational skills and ability to support front‑line programs

Knowledge of designer labels, collectibles, and seasonal trends is an asset

Strong communication, customer service, problem‑solving, and conflict resolution skills

Strong interpersonal skills, with frequent engagement with volunteers and colleagues across departments

A self‑starter who can work in a cross‑functional team and direct volunteer groups, including those with diverse needs

Experience working in a volunteer‑based organization is considered an asset

Passionate about participating in a Christian organization focused on supporting people living in poverty

Possession of a valid Class 5 driver’s license and a clean driver’s abstract

Working Conditions

Signing an agreement respecting The Mustard Seed’s Statement of Faith is required

Frequent manual labor (up to 50 lbs) with long periods of standing and walking, indoors and outdoors of the warehouse

Clients may experience difficulties or impairment, potentially resulting in threatening, discriminatory, or aggressive behavior; training on how to respond is provided

Requires moderate mental effort to maintain organization and efficiency in a fast‑paced environment

Additional Requirements

Employment Background Check required for all positions

Agreement to respect The Mustard Seed’s Employment Values during employment

Legal authorization to work in Canada on a full‑time basis

Use of a company vehicle; candidate must maintain valid driver’s licence and consent to a driver’s abstract request

Location
Edmonton, AB , CAN

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