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Job Description & How to Apply Below
As a Salon Experience Lead, you will guide associate development, ensuring certification processes for bathers and stylists are met. Your leadership will promote a high standard of care for pets and enhance customer experiences, fostering a culture of teamwork. Accuracy in service delivery paired with effective engagement with pet parents is critical to achieving salon success.
Key Responsibilities:
• Train and mentor grooming associates for skill development
• Ensure quality grooming services and customer satisfaction
• Oversee daily salon operations and task completion
• Address pet parent inquiries and recommend solutions
• Maintain high grooming area sanitation standards
Requirements:
• Minimum 2 years grooming experience
• Full-time availability with flexible scheduling
• Proficient with grooming tools and equipment
• Strong communication skills, written and verbal
• Ability to deliver under pressure and stay organized
Be part of Pet Smart's commitment to pet care excellence and associate development, ensuring every pet leaves with a smile.
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