Quality Specialist

Eaton’s ES AMER PCS division is currently seeking a Quality Specialist.

Eaton's Edmonton Power Centre (EPC) is our Canadian Manufacturing Facility that specializes in custom configurations of low and medium voltage switch gear, medium voltage motor control centres, and coordination centre for our Integrated Power Centre (E-House) offering.

EPC creates custom product configurations, designs transition sections to replace outdated equipment, configures solutions for retrofit challenges, and manufactures unique front-access low and medium voltage switch gear solutions. We are committed to powering Canadian infrastructure in an environmentally friendly and energy-efficient way and are looking to hire passionate individuals who are enthusiastic about shaping the future of Eaton.

The hourly rate for this position is $$33-$38 per hour.

The hours for this position are Mon-Fri 7am-3:30pm

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Reporting directly to the Quality Manager, this position is responsible for ensuring that Quality Assurance and Quality Control processes and procedures are defined, implemented, measured, maintained, and followed in accordance with the Eaton Quality System and ISO 9001 Quality Management System requirements. The Quality Specialist supports the highest standards of product quality and reliability by using quality improvement methodologies to ensure production processes, product quality, and the supply chain meet customer requirements, product specifications, and internal and external standards.

Aligned with Eaton’s High 5 metrics—Safety, Quality, Delivery, Inventory, and Productivity—this role partners cross-functionally to develop and improve quality control processes, monitor performance, implement corrective actions, protect internal and external customers, and drive continuous improvement. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day.

It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

• Support implementation and maintenance of Eaton’s Quality Management System and ISO 9001:2015 certification requirements.
• Identify gaps in quality control processes and develop action plans to close those gaps.
• Update standard work, procedures, department forms, and Quality SharePoint logs to support process optimization and document control.
• Support preparation and execution of internal quality audits, customer audits, and third-party audits.
• Ensure non-conformities, NCRs, and NCMRs are logged, processed, contained, and followed up in a timely manner.
• Provide Customer Quality Management support, perform warranty claim data analysis, and support root cause analysis and error proofing for quality issues.
• Track and support closure of CQMs and EWARFs, maintain CQM logs, and assist with developing solutions for customer concerns.
• Participate in Kaizen, RIE, IDB, Tier, Kick-off, Safety, and Gemba Walk activities as required.
• Review quality metrics and implement corrective actions using 8D, 5 Why, A3, and lean tools to reduce customer quality issues, rework, scrap, and improve first pass yield.
• Track and report quality performance indicators, including Customer DPPM, Supplier DPPM, validation and test audit data, internal quality alerts, non-conforming material quality, and external component quality alerts.
• Support OpA local assessments, Quality Functional Reviews, and Q-LOR activities at the…