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Job Description & How to Apply Below
Location: Nisku
Elevate customer experiences with Johnson Controls as a Field Quality Engineer. Focus on quality analysis and improvement while engaging with customers to enhance equipment performance.
As a Field Quality Engineer, you’ll provide leadership focused on driving customer quality across assigned equipment platforms. This role emphasizes failure analysis, data gathering, and creating impactful project pipelines. Your work will improve the connection between customers and our internal teams, ensuring a superior service experience.
Key Responsibilities:
• Lead quality initiatives across assigned product families
• Analyze data for improvement opportunities and project formation
• Track metrics to quantify customer satisfaction impacts
• Conduct site visits and gather customer feedback
• Partner with teams to develop communication strategies
Requirements:
• Bachelor’s degree in engineering or related field
• 5+ years in quality within manufacturing environments
• Excellent interpersonal skills for customer interactions
• Travel availability up to 50%
• Strong background in quality tools and methodologies
Drive meaningful quality improvements and enhance equipment performance at Johnson Controls.
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