Job Description & How to Apply Below
About Avana
Avana is a growing real estate development and property management company committed to creating safe, vibrant, and inclusive communities where residents feel proud to call home. We build and manage thoughtfully designed rental communities with a strong focus on quality, resident experience, and community growth. Our workplace culture is rooted in collaboration, accountability, and shared success.
Position Overview
At Avana, the resident experience is at the center of everything we do. The Regional Manager, Property Management West is responsible for the operational leadership and performance of Avana's residential portfolio across the Edmonton and Saskatoon markets. Reporting to the Senior Director, Resident Operations, this role is responsible for leading the implementing divisional strategies and achieving portfolio objectives related to occupancy, resident experience, and operational excellence.
The Regional Manager provides leadership to Area Managers and Property Managers while working collaboratively with Leasing, Marketing, Maintenance, and Resident Operations to ensure consistent execution of corporate standards, operational processes, and resident experience initiatives across both markets.
What You’ll Do
Lead Regional Property Operations
Provide operational leadership across the Edmonton and Saskatoon property management portfolios.
Execute divisional strategies that improve occupancy, resident experience, and operational performance.
Conduct regular property inspections, operational reviews, and portfolio audits to identify opportunities for continuous improvement and mitigate operational risk.
Ensure compliance with legislation, company policies, and operational standards while promoting a consistent resident experience.
Lead & Develop High-Performing Teams
Coach, mentor, and develop Area Managers and Property Managers to build accountable, high-performing teams.
Establish clear performance expectations, measurable objectives, and development plans.
Conduct performance reviews, succession planning, and leadership development.
Foster collaboration across multiple markets while supporting employee engagement and retention.
Drive Portfolio Performance
Drive portfolio performance by achieving occupancy, renewal, delinquency, collection, and resident retention targets.
Partner with Leasing, Marketing, and Revenue Management to improve leasing velocity and optimize pricing strategies.
Monitor portfolio KPIs and implement action plans for underperforming assets.
Support regional financial performance through budgeting, forecasting, business planning, and monitoring revenue, operating results, collections, and budget objectives.
Ensure operational decisions support financial objectives, long-term portfolio stability and sustainable growth.
Oversee Maintenance & Operational Excellence
Provide operational oversight of maintenance delivery across the region, ensuring service levels, resident-ready standards, preventive maintenance, and quality expectations are consistently achieved.
Monitor maintenance performance and operational KPIs, implementing corrective action where required.
Identify capital priorities and support the annual capital planning process by providing operational recommendations.
Partner with the Manager, Maintenance to ensure consistent execution of corporate maintenance programs, safety initiatives, and approved capital projects.
Build Partnerships & Represent Avana
Partner with Leasing, Marketing, Maintenance, and Resident Operations to support portfolio performance and operational excellence.
Promote communication, accountability, and collaboration across all functional teams.
Support new developments, building turnovers, and portfolio transitions.
Prepare and present weekly, monthly, quarterly, and annual operational performance reports while monitoring portfolio KPIs and recommending corrective actions.
Serve as the regional lead for Avana's Community Impact program by developing relationships with municipalities, community…
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