Front of House Manager
Job in
Edmonton, Alberta, Canada
Listing for:
Boston Pizza International Inc
Full Time
position
Listed on 2026-01-04
Job specializations:
-
Restaurant/Food Service
Restaurant Manager, Server/Wait Staff, Food & Beverage, Catering
Job Description & How to Apply Below
Overview
Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish.
They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Requirements:
Proserve, Reel Facts and Protect requiredPrevious management experience is ideal (1-2 years)Boston Pizza experience is an asset (1 year +)Availability - days, evenings and weekendsLead a team of 50+ employees between front and back of houseEnsure a high standard of customer service and guest satisifactionHelp train, motivate and develop team membersAddress customer concerns in a professional and timely mannerEnsure food quality, cleanliness and safety standards are being metExcellent communication skills and ability to work under pressureStrong leadership skillsLooking to expand and grow within a companyResponsibilities
Why Is BP A Great Place To Work?
What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balanceCome for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head officeBuild relationships and give back to your local communityBoston Pizza Scholarship Program *Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiativesA respectful culture and work environment where your feedback mattersFantastic reward and recognition programsWhat does a successful Front of House Manager look like?
Leads by example and works "Shoulder to Shoulder" with team members and coaches in the momentDriven by professional development opportunities, and is consistently seeking new learning and skill-building momentsAchieves goals through strong organizational skills and effective time managementBuilds relationships by finding common ground and working cohesively with all team membersCommitted to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food SafetyEffectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progressMaintains a positive composure and thrives in a fast-paced environmentQualifications
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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