Dispatcher, Maligne Lake

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

ROLE & RESPONSIBILITIES

• Dispatcher plays a pivotal role working with operations leadership to support the efficient use and revenue maximization of our tour boat fleet and resources
• With direction from leadership, adjusting inventory availability for advanced online purchase, daily sales and group travel
• Create the daily boat cruising schedule in advance, based on operational demand, staffing levels, and boat maintenance requirements
• Operate as a central radio communications and distribution point for all daily operations and emergency situations
• Handling group and walk-up guest sales and check-in
• Communication and tour orchestration with onsite dock agent, ticket agents and tour group guides/directors
• Maintaining boat tracking reports and communicating any issues to Maligne operations management
• Maintaining visitor tracking reports and daily tour pax counts
• Other duties as assigned

REQUIRED SKILLS & QUALIFICATIONS

• A self-starter who takes initiative
• Cash-handling experience
• Previous dispatch or logistic management is an asset
• Previous experience with tour group directors is an asset
• Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
• Administrative skills including Microsoft Office applications
• Experience using RTP POS Software, an asset
• Proven strength in problem solving, critical thinking, attention to detail and ability to make decisions
• Must be able to react quickly and efficiently, with flexibility
• Mature and professional with the ability to create a sense of calm under stressful situations
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
• Must meet the organization grooming and appearance standards

The starting wage for this role is $19.00/hour.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and…