Custom Framer PT

Store - Edmonton-South West,

A. We build customer relationships while creating a memorable framing solution for their art.

Help customers shop our store and find what they are looking for.

Provide a safe, clean and clutter-free environment.

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Use Elevated ABC to deliver personal designer services.
• Deliver sales and production results: complete framing orders with high quality and on time.
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
• Provide friendly customer service; help customers shop and find what they need; keep the store well merchandised and in-stock.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive, promote the organization’s vision and values; project a positive image.
• Participate in truck unload and stocking processes to ensure standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with omni-channel processes.
• Other duties as assigned.

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

• Retail experience.
• Experience selling products and/or services to customers.

• Regular bending, lifting, carrying, reaching and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves by ladder or similar equipment.

• Public retail store setting; climate controlled public areas.
• Stock rooms may not be climate controlled.
• Some outdoor work for retrieving carts or unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends and early mornings.
• Applicants in Canada must satisfy federal, provincial, and local legal requirements.

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

Michaels is an Equal Opportunity Employer.