Pastry Associate

At Tesoro, we honour our Italian heritage by offering a warm, welcoming space where food, family, and tradition come together. We’re passionate about quality ingredients and craftsmanship, providing our community with exceptional baked goods, fresh produce, deli delights, and specialty groceries. More than a marketplace, Tesoro is a celebration of the joy found in sharing meals, nurturing connections, and preserving the straightforward pleasures of life.

We’re looking for a passionate and experienced Pastry Associate to join our team and help us share that tradition with our community.

• Arrange pastry displays every morning and throughout the shift to ensure a 'bountiful' and appetizing look.
• Regularly clean display glass, wipe down shelves, and organize labels to maintain a 5-star visual standard.
• Apply final touches to products (such as powdered sugar, fresh fruit, or glazes) immediately before they are placed in the case.
• Ensure every item has a correct and legible price tag, including clear markers for allergens like nuts, dairy, or gluten.
• Act as the 'eyes' of the pastry case, notifying the bakery team when specific items are running low.
• Monitor digital platforms for pastry orders and coordinate with the team to ensure they are packed correctly for pickup.
• Maintain a clean and organized workstation, following all food safety protocols to prevent cross-contamination.
• Describe flavor profiles, textures, and ingredients to guests to help them find the perfect treat.
• Handle pastries with care using proper tools (tongs/tissue) to box or plate items beautifully for the guest.
• Confidently answer questions regarding ingredients to ensure guest safety and satisfaction.
• Monitor the 'shelf life' of items on display, removing any products that no longer meet our freshness or appearance standards.

• Previous experience in a customer service or retail workplace.
• Knowledge of products and services offered by the store may be beneficial but not always required.
• Knowledge of health and safety regulations related to food production.

• Strong communication skills and the ability to interact with customers and team members in a friendly and professional manner.
• Strong attention to detail and precision.
• Ability to work efficiently in a fast‑paced setting and handle multiple tasks simultaneously.
• Strong organizational and time‑management skills.

• Competitive total rewards package commensurate on experience.
• Perks and incentives driven by performance.
• Discount program across all brands.
• Growth opportunities and career development.
• An energizing and team-driven setting!

We are a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.