Customer Service Team Member at Michaels

Become a vital part of the Michaels team in Edmonton-Southeast, AB, where friendly customer service is at the core. You'll assist customers, ensure a smooth checkout experience, and maintain store standards throughout your shift.

As a Customer Service Team Member, you will engage with shoppers to help them locate products and educate them about our Rewards program. This role focuses on providing a fast checkout experience, truck unloading, and maintaining store recovery standards for optimal merchandising.

Key Responsibilities:

• Help customers find products and solutions

• Ensure fast and friendly checkout processes

• Promote the Rewards program and facilitate enrollments

• Participate in unloading inventory and stocking shelves

• Maintain store recovery and adherence to SOPs

Requirements:

• Retail or customer service experience preferred

• Ability to stand and move for long periods

• Capable of lifting heavy boxes and reaching high shelves

• Familiarity with Omni channel processes is a plus

• Must be at least 16 years old

Bring your passion for customer service and retail expertise to create a positive shopping experience at Michaels.
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