Customer Service Team Member

Become a vital part of the Michaels team as a Customer Service Team Member in Edmonton-Southeast, AB. Engage customers, provide solutions, and ensure a friendly checkout experience.

At Michaels, you will assist shoppers with locating products, navigate our Rewards program, and handle cash transactions. This role emphasizes solid retail skills and customer service experience while participating in store operations like stocking and optimizing inventory management.

Key Responsibilities:

• Guide customers in their shopping experience

• Execute fast and friendly checkout procedures

• Educate customers on Rewards and Private Label programs

• Assist with Omni channel processes like BOPIS

• Maintain merchandise recovery and store presentation

Requirements:

• Retail or customer service experience preferred

• Ability to stand for long periods

• Physical capability for lifting and bending

• Willingness to adhere to company policies and SOPs

• Positive attitude in customer interaction

Bring your customer service expertise to create an exceptional shopping experience at Michaels in Edmonton.
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