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Customer Experience Leader: Standards, Training & Insights

Job in St. Albert, Edmonton, Alberta, Canada
Listing for: Loblaw Companies Limited
Full Time, Apprenticeship/Internship position
Listed on 2026-09-05
Job specializations:
  • Retail
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 110000 CAD Yearly CAD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: St. Albert

Loblaw Companies Limited is seeking a Customer Experience Specialist (CES) in Canada. The role focuses on implementing and managing national standards, store programs, and processes on the Right-Hand Side of the store to improve customer experience and financial results.

The CES collaborates with stakeholders, supports training on standards and national initiatives, and helps drive continuous improvement across departments including PCX, Front-End, Cosmetics, Health & Beauty, and General

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