Operations Supervisor-West Mall
Job Description & How to Apply Below
At Victoria's Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Description
A Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.
Key Responsibilities
Executes shipment, replenishment, and stock organization
Maintains back-of-house standards and inventory accuracy
Supports cleanliness, safety, and compliance
Identifies and escalates operational issues
Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
Store Leadership Expectations
Leading and demonstrating company values
Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
Coaching & development of associates and leaders
Executing Daily Work Force Management actions
Maintaining visual merchandising standards
Collaborating with cross-functional partners to ensure seamless execution
Leading and modeling behaviors that link to leadership competencies
Demonstrating and leading company policy and procedures
Additional duties as assigned
Minimum Salary: $24.20
Maximum Salary: $29.35
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
Strong attention to detail and execution
Ability to work in a fast-paced environment
Ability to coach in real time
1-2 years retail experience preferred
Ability to work nights, weekends, and a flexible schedule
Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
Ability to use technology (headsets, mobile devices, computers)
We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call or email applica if you require an accommodation.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
We only hire individuals authorized for employment in Canada.
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