Job Description & How to Apply Below
North Star Equipment Rentals is hiring a Customer Service Representative in Edmonton.
Essential Duties and Responsibilities Process rental quotations, reservations, contracts, and invoices in compliance with company policies
Assist Operations Manager with service administrative tasks
Coordinate and track daily equipment pick-ups and returns
Work in a fast paced sales environment, providing helpful, quality service and sales
Service writing; providing equipment maintenance and shop service records
Assist with deliveries and preparing equipment for rental
Identify customer needs and react appropriately while understanding market conditions and local competitors
Suggest equipment and supplies to meet customer needs
Answering customer inquiries urgently and efficiently
Picking orders
Putting away equipment and tools
Continuous inventory checks
General house keeping
General warehouse duties
Represent Northstar Equipment Rentals in a professional manner
Participate in the on-call rotation
Other duties and responsibilities as required
Skills and Knowledge Ability to work in a fast paced environment with a variety of tasks in an effective, organized manner
Demonstrate sales professionalism and interpersonal skills
Proven ability to work effectively within a team environment
Knowledge of construction equipment considered an asset
Excellent written and verbal communication skills
Display a high level of ownership, accountability and initiative
Microsoft Office skills with experience using MS Excel, Word, Outlook and Access
Qualifications Customer service experience in the rental business an asset
Ability to lift 50+ pounds
Experience operating a forklift and other equipment an asset; training will be provided
Valid class 5 Alberta driver license with clean abstract
Live our CORE Values Have a Can-Do Attitude, Respect Others, succeed as a Team, Lead with Courage and Deliver Results
Recruitment Fraud Alert North Star Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by North Star Equipment Rentals. We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted.
We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.
We’re a trusted source for construction job site equipment - from lift equipment to hand tools, North Star has the machinery needed to get the job done on time and on budget. No timeline is too tight, and no job is too complex - North Star can help you find the solution for your construction site needs. What truly sets us apart is our superior customer service.
With years of experience under their belts, our expert staff can offer solutions for any job-site rental issue. From kick-off to completion, North Star has the tools - and the industry knowledge - to provide the solution to your equipment rental needs.
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