Customer Experience Retail Sales Specialist

Strengthen customer engagement through tailored products, services, and communication while supporting retail sales in furniture, technology, and supplies. Handle customer needs thoughtfully.

This Sales Associate position centers on exceptional service, customer satisfaction, and effective selling. You will anticipate customer needs, use the selling model, and manage Point of Sale transactions, including shipping and marketing tools. The work also includes calmly de-escalating complex situations, referring concerns when necessary, and maintaining brand standards. You will collaborate with store leaders on sales and margin goals while upholding operational excellence, merchandising, signage, and stocking requirements.

• Engage customers with tailored products and services
• Use selling tools and techniques to anticipate needs
• Handle Point of Sale, shipping, and marketing transactions
• De-escalate concerns or refer complex situations appropriately
• Uphold operational excellence and store brand standards

• Strong customer service capabilities
• Strong communication skills for customer interactions
• Three months to one year of retail experience preferred
• Ability to work collaboratively within a team
• Ability to maintain a clean and safe store environment

Bring customer engagement, communication, and selling skills to a Sales Associate position focused on tailored retail experiences and satisfaction.