Outlet Retail Operations Manager

Position: Nike Outlet Retail Operations Manager
Drive retail operations at a Nike Premium Collection Outlet as Store Manager, combining budgeting, planning, and sales leadership. This full-time position is a 12-month contract requiring nights and weekends.
You will lead the store business and represent the NIKE brand for customers, colleagues, and the community. The position centers on operational excellence, customer satisfaction, profitability, and team development. You will implement Service Principles, manage expenses, and deliver brand initiatives.

Key Responsibilities:

Drive store operations and maintain safety standards
Lead business results, budgeting, planning, and customer service
Manage expenses, labor, activations, programs, and P/L statements
Train teams and implement NIKE Service Principles
Build opportunities through community partnerships
Requirements:
Minimum six years in customer-facing retail or hospitality
Minimum four years managing stores
Retail operations, budgeting, planning, and sales experience
Conflict resolution, coaching, and counseling experience
Ability to stand, reach, climb, bend, and squat
Use operational expertise, budgeting, and people leadership to grow Nike store performance while delivering strong customer experiences.