Retail Customer Loading Associate

Help customers complete projects as a Retail Customer Loading Associate, combining approachable service with organized order loading. The Home Depot welcomes curious learners.
This Lot Associate role centers on customer satisfaction from the first interaction to the final load. You will approach customers, identify loading needs, and plan secure merchandise placement in vehicles. The position also includes cart maintenance, debris removal, and following safety and loss prevention procedures. Strong communication, customer focus, organization, and attention to detail support success. Retail experience of one to two years and a high school diploma or equivalent are required.

Key Responsibilities:

Approach customers needing help with products or shopping carts
Determine project needs through open-ended customer questions
Plan safe methods for loading and securing merchandise
Keep carts available near the entrance
Follow safety and loss prevention procedures
Requirements:
One to two years of retail experience
High school diploma or equivalent
Effective communication and customer-focused service
Strong interpersonal and organizational skills
Attention to detail during customer and safety tasks
Use customer service, project questions, and safe loading skills to help The Home Depot customers leave prepared.