Outlet Retail Operations Manager

Drive retail operations at a Nike Premium Collection Outlet as Store Manager, combining budgeting, planning, and sales leadership. This full-time position is a 12-month contract requiring nights and weekends.

You will lead the store business and represent the NIKE brand for customers, colleagues, and the community. The position centers on operational excellence, customer satisfaction, profitability, and team development. You will implement Service Principles, manage expenses, and deliver brand initiatives.

• Drive store operations and maintain safety standards
• Lead business results, budgeting, planning, and customer service
• Manage expenses, labor, activations, programs, and P/L statements
• Train teams and implement NIKE Service Principles
• Build opportunities through community partnerships

• Minimum six years in customer-facing retail or hospitality
• Minimum four years managing stores
• Retail operations, budgeting, planning, and sales experience
• Conflict resolution, coaching, and counseling experience
• Ability to stand, reach, climb, bend, and squat

Use operational expertise, budgeting, and people leadership to grow Nike store performance while delivering strong customer experiences.