Account Executive

Account Executive

Our client is seeking a dynamic and customer-focused Account Executive to manage strategic accounts and drive growth. This role is responsible for building strong relationships with multi-site retail, hospitality, and commercial organizations, ensuring their signage remains compliant, functional, and aligned with brand standards. The successful candidate will bring proven experience in strategic account management, excellent communication skills, and the ability to deliver exceptional customer experience while managing complex projects.

Your success will be defined by your ability to:

Develop and maintain relationships with facility and property management teams

Coordinate emergency and reactive service needs across multiple client locations

Prepare accurate quotes and proposals for service work, retrofits, and upgrades

Maintain CRM data and service reporting to track project history and trends

Act as a consultative partner on compliance, permitting, and signage life-cycle planning

Lead contract negotiations, project bids, and service agreements for multi-location clients

Collaborate with operations and production teams to ensure seamless project delivery

Conduct market analysis to identify opportunities for large-scale signage programs

Represent the company at trade shows, conferences, and industry events

Your strengths include:

5+ years of experience in strategic account management, sales, or business development within signage, facility management, or retail sectors

Bachelor's degree in business or equivalent experience

Strong communication, negotiation, and follow-up skills

Ability to manage complex projects and coordinate cross-functional teams

Understanding of multi-location business operations and brand consistency

Organized, responsive, and customer-focused approach

Knowledge of building systems, permitting, or service contracts (an asset)