Account Manager

Edmonton
18550 - 118A Ave
Edmonton, AB , CAN

• Travel Required :
  Yes

If you’re looking for a challenge, you’ve come to the right place. We can’t promise where you’ll go, but we do promise no two All Weather journeys are the same because no matter who you are or where you come from, we’re all building something. Every single one of us. Whether it’s a home, a career, a family or a future, we’re all searching for growth.

This is our story too. For more than 45 years, we’ve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, we’re just getting started So, if you’re driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you.

At the All Weather Group, you’ll be challenged to think on your feet, learn on the job and make an impact in big and small ways. We won’t hold your hand but we will have your back in helping you build the skills, experience and career you deserve.

As a frontline team member, you shape our customers' experience with All Weather. The last mile, the final yard – every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they’re in your good hands.

We’re currently hiring for an Account Manager for our Edmonton Customer Solutions Center
. There’s more to any job than words on a page, but the focus of this role is ensuring that the customer’s needs and expectations are met, and that any existing or new business opportunities are attended to and followed up on. On any given day, the Account Manager is responsible for:

• Oversee Channel and territory accounts.
• Maintain relationships with All Weather Windows’ customers.
• Manage multiple portfolios with attention to detail.
• Stay updated on product costs, discounts, and project details.
• Schedule regular customer meetings and follow-ups.
• Report to Sales management on account status and opportunities.
• Identify and manage high-risk customers.
• Customer Service:
• Handle quoting processes and manage customer expectations.
• Educate customers on appropriate products and services.
• Negotiate contracts to maximize profit and preserve relationships.
• Ensure accurate CRM data for post-sales support.
• Manage expectations regarding product delivery and service.
• Business Development:
• Develop new business with existing customers and find growth opportunities.
• Identify and pursue new business prospects within the territory.
• Marketing Support:
  • Represent All Weather Windows at industry events and trade shows.
  • Attending meetings to enhance company visibility and customer awareness.
  • Engage in training to broaden industry knowledge.

We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Here’s who and what we’re looking for.

• Minimum 2 years’ experience in an account management role, with business development experience
• Ability to deliver excellent account management and customer satisfaction
• Related education in marketing, communications, sales, business or equivalent is strongly preferred.
• Strong communication skills, persuasion and negotiation skills are required
• Ability to work within an ERP/CRM/ERP is required.
• Ability to conduct in-depth sales presentations, including product demonstrations is required.
• Microsoft Office (Excel, Word , PowerPoint, Outlook) experience is required.
• Class 5 driver’s license along with a clear driver’s abstract is required.
• Must pass pre-employment Drug & Alcohol Testing

Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals.