Showroom Consultant

Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?
Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?
Do you have a passion for and creating beautiful kitchen and bath spaces?
If you answered yes to any of these questions, then our Plumbing Showroom Specialist may be the right fit for you!
This position is required to work Saturdays.
DUTIES AND RESPONSIBILITIES   Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners.
Assess customers’ needs, guiding their product selection and purchase.
Respond to inquiries with accurate pricing, inventory, and delivery information.
Handle special orders, requests, issues/concerns with enthusiasm and efficiency.
Provide quotes for clients and follow ups.
Examine and resolve customer issues, address short payments, and returns in a timely fashion.
Continually improve product knowledge and stay up to date on the latest trends and innovative technology.
Maintain product displays and literature to ensure most current information is available to customers
Conduct after sales service with customers
Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.
Other duties as required
SKILLS AND COMPETENCIES   Outstanding customer service and interpersonal skills
Quick responsiveness and problem-solving skills
Able to learn and operate the applicable software system used to process orders
Organizational and time management skills
Can work independently and in a team environment
Ability to work in a fast-paced environment
Basics of design and interior decorating is an asset
Must work Saturdays and have reliable transportation
EXPERIENCE/

EDUCATION:

Minimum of two years’ sales experience
Knowledge of the plumbing products would be considered an asset
Strong computer skills with the ability to quickly learn new systems
WHY WORK FOR US   Company paid benefits
Employee and Family Assistance Program (EFAP)
RRSP match
Personal Milestone Recognition Program
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION  Providing the right solutions at the right time with our expert customer care.
OUR VISION  To be the preferred plumbing and lighting provider by offering superior customer experiences.
FIND OUT MORE   Check us out online:  
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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing.
Total compensation including base + commission is between 60k-80k annually.