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Account Manager
Job Description & How to Apply Below
Job type – Permanent, full time
Location – Remote (within Canada)
Working hours – Standard business hours PCT
Your Talent, Your Terms | Results, Recognition and Rewards
What's the job:
The Account Manager contributes to IFT's ongoing profitable and sustainable growth by facilitating inbound / outbound calling and contact with new and existing sales channel customers to target equipment finance opportunities. The position will serve as a customer facing role to both external customers as well as internal stakeholders. The Account Manager is responsible to manage a book of customers through the sales funnel, net new customer acquisitions, foster relationships of existing customers, and provide equipment financing solutions to customers across North America.
What you'll be doing:
Assist with the execution of sales strategies for the sales channel and contribute to its success
Establish net new relationships with customers over the phone while expanding on existing customer relationships with previously funded customers
Provide detailed credit submissions that include all relevant information required by our funding partners, including but not limited to financial statements, ownership structure, business plan, rationale for the equipment, revenue projections, industry/competitive/regional overview, etc.
Strategically advise the customer on their financing options and competitive solutions provided by lenders
Provide customers with the necessary information to complete new credit applications and credit packages
Negotiate with potential clients the terms of financial packages, including selling the terms of credit approvals and closing financing transactions, with a focus on meeting and exceeding volume quotas and over-rate targets
Process all loan applications within an acceptable timeframe as well as following application guidelines, ensuring all outstanding loan related information is collected
Monitor, excel, or recommend loan application exceptions and overrides so that they are appropriately handled in an efficient manner
Maintain a client database through IFT’s client relationship management software to effectively manage client resources
Strategically work with multiple lending sources to achieve the highest approval rate possible
Maintain a strong working knowledge of our lender programs
Troubleshoot deficiencies in funding or other aspects that arise in the sale/transaction process
Exceed personal monthly, quarterly, and annual financial revenue targets
Support ongoing department initiatives as directed by management
Perform other job-related duties as required to meet organizational needs.
What you bring:
A strong sense of integrity, professionalism and a results-oriented attitude to continually improve processes and systems, enhance efficiency, and contribute to overall organizational success
Works well under pressure to meet ongoing and overlapping deadlines within short time constraints
Ability to work well in a fast paced team environment
You are competitive while always adhering to the company’s core values
Advanced communication, negotiation and interpersonal skills
Advanced ability to manage and prioritize a complex workload while adhering to performance goals
High self-management capabilities both in office and in remote settings
Results driven and action oriented
Advanced skills with Microsoft Office products
1+ year of B2B and/or B2C inside sales (i.e. outbound) experience in auto sales/financing is an asset
Experience with Salesforce is an asset
Post-secondary diploma or bachelor’s degree is an asset
IFT’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment.
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