Special Events Security Agent

We are currently seeking licensed security staff to assist during the Heritage Days Festival :
July 27th - August 5th

• $18/hr to start with an opportunity for for further Full or Part- time or full- time employment.
• Training will be provided if security licensed
• Professional References upon completion.

Requirements:

• Valid security license
• Availability for time period
• Khaki pants and black boots/shoes
• Transportation to Hawrelark Park
• Unifrom shirts will be provided
• Own transportaation preferred

Special Events Security Agent

Position Summary

The Special Events Security Agent is responsible for helping maintain a safe, secure, and welcoming environment for all guests, staff, and event participants. This role supports venue access control, guest screening, crowd management, and customer service while ensuring compliance with site-specific procedures and safety requirements.

The duties listed below represent the minimum requirements of the position. Additional responsibilities outlined in site-specific post orders may also apply.

Responsibilities

• Help ensure the safety and security of guests by conducting entry screening and inspections in accordance with venue policies and procedures.
• Professionally communicate venue policies regarding prohibited items and non-compliant bags or belongings that are not permitted inside the venue.
• Conduct security screenings, including bag checks and physical screening procedures when required and in accordance with applicable laws, regulations, and site procedures.
• Deliver security and customer service duties that reflect the organization's values, standards, and site-specific requirements.
• Assist guests with special requests, accessibility needs, and accommodation inquiries.
• Monitor crowd activity and promptly report suspicious behavior, safety concerns, incidents, or security risks to supervisors.
• Identify and appropriately escalate security concerns to supervisors, venue management, emergency personnel, or law enforcement when necessary.
• Complete incident reports, activity logs, and other required documentation using company-issued technology and approved software platforms.
• Consistently arrive on time for scheduled shifts, adhere to attendance expectations, follow instructions, and maintain professional appearance and uniform standards.
• Build positive relationships with guests, clients, team members, and venue staff through exceptional customer service.
• Safeguard and properly maintain company-issued equipment, including radios, access cards, keys, devices, and other assigned property.
• Perform additional duties, special projects, and assignments as required.

Qualifications & Soft Skills

• Service-oriented professional who values every guest interaction.
• Strong commitment to supporting guests, clients, and fellow team members.
• Ability to maintain a positive, professional, and approachable demeanor in fast-paced environments.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with diverse groups of people.
• Strong problem-solving and conflict-resolution skills.
• Ability to follow direction and adapt to changing priorities during events.
• Willingness to work evenings, weekends, statutory holidays, and extended event shifts as required.

Physical Requirements

• Ability to stand and walk for extended periods.
• Some assignments may require frequent stair climbing.
• Ability to regularly lift and/or move up to 10 lbs (4.5 kg) and occasionally up to 25 lbs (11 kg).
• Ability to safely move equipment weighing up to 20 lbs (9 kg).
• Reasonable accommodations will be provided in accordance with applicable accessibility and human rights legislation.

Work Environment

• Work is performed in a fast-paced event environment where noise levels may be loud to very loud during events.
• The position may require working outdoors in varying weather conditions, including heat, cold, rain, snow, and wind.
• Shift schedules may vary based on event requirements.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Successfully complete required background screening in accordance with applicable laws and client requirements.
• Must be legally entitled to work in Canada.
• Reliable transportation…