Security Team Lead Centre

* Full Time
* Security Team Lead - Edmonton City Centre(Paladin Security)

• Deliver a high level of customer service to clients, visitors, and staff in a challenging and dynamic environment
• Monitor site visitors, CCTV cameras, access control systems, and alarms to ensure safety and compliance with site policies
• Respond professionally and effectively to emergencies including alarms, medical incidents, fires, and other urgent situations
• Lead and supervise security officers on site in the absence of the Site Supervisor
• Act as the main conduit of information between ECC management and the security team
• Prevent theft, violence, and rule infractions through proactive presence and visibility
• Prepare detailed, professional incident reports and maintain accurate daily logs
• Keep the Site Supervisor fully updated on all major incidents and site matters
• Effectively de-escalate tense situations using strong verbal communication skills
• Conduct arrests when required and in accordance with legal guidelines
• Support the training, mentoring, and development of new and existing security officers
• Perform site patrols, access control, and enforcement of security procedures

• Valid Alberta Security Guard License (or equivalent) is strongly preferred
• Minimum 1–2 years of security experience (leadership or supervisory experience is a strong asset)
• Currently enrolled in or completed studies in Law Enforcement, Police Foundations, Criminal Justice, or a related field is highly desirable
• Flexible availability including days, evenings, nights, and weekends
• Clean criminal record (vulnerable sector check may be required)
• Excellent verbal and written communication skills with strong computer proficiency
• Ability to speak, read, and write English fluently
• Reliable transportation and willingness to travel to the site
• Professional appearance and strong leadership presence
• Ability to remain calm and make sound decisions under pressure

High School Diploma/GED

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Benefits:
Medical Insurance, Dental Insurance, Paid Vacation