Job Description & How to Apply Below
Job Skills / Requirements
Take incoming radio, phone and in-person calls, document details and escalate to proper resources
Dispatch Security, Cleaning Services and Building Operators to calls as required
Dispatch security services to critical facility issues, including medical, fire, and disturbances
Provide detailed documentation of activity as called into the dispatch center into event logs
Dispatching for emergency situations (EPS, EMS, EFD)
Monitor CCTV and provide support to Security Agents responding to calls
Oversee facility monitoring systems, and escalate when equipment signals an alarm
Communicate and provide regular updates by email distribution groups for all events on the property
Provide key access through key control system for employees and contractors
Provide contractor sign in / sign out process; sign out equipment as needed to contractors
Complete reports and provide information related to a site owned security equipment
Contact tenants for critical property concerns related to their tenant space
Obtain/file maintenance inspections and equipment audits from team members
Qualifications
Strong written and verbal communication
Strong interpersonal skills for contractor and customer interactions
Computer literacy with multiple computer software programs
Ability to prioritize work tasks
Able to display objectivity and sound judgement
Willingness/Ability to learn and retain large amounts of information
Possess crisis management skills and work under stressful conditions
Above-average observation skills
Ability to follow policy and procedure
Dependable and professional in all job functions
Prior experience in security dispatching is required
Education Requirements
High School Diploma/GED
Benefits
Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
Equal Employment Opportunity
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Position Details
This job reports to the Client Service Manager.
This is a Full-Time position.
Number of Openings: 1.
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