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District Loss Prevention Manager

Job in Edmonton, Alberta, Canada
Listing for: Sundial
Full Time position
Listed on 2026-09-03
Job specializations:
  • Security
    Loss Prevention
Salary/Wage Range or Industry Benchmark: 70000 - 95000 CAD Yearly CAD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Work Location Remote - Alberta About the Role The District Loss Prevention Manager is responsible for investigating preventable loss in our retail stores and carries out store audit procedures. The ideal candidate is highly reliable, demonstrates ethical and safe work practices, has a high level of discretion and is passionate about loss prevention initiatives. The successful candidate must also be available to travel locally and work flexible hours to accommodate hours of operation for stores.

Responsibilities Responsible for conducting all investigations within an assigned district

Prevents inventory loss through communication and participation with all store staff members in programs aimed at theft awareness and prevention measures

Audits store security procedures such as cycle counts, reporting etc.

Detects and processes individuals engaged in-store theft and fraudulent activities including completing investigation and related reports with police agencies and the criminal justice system

Conducts initial investigation of internal matters (ex. cash over/short reports, etc.)Responds to all emergency situations

Provides direction in merchandise protection standards and conducts awareness training

Key contact for their group of stores for camera system installs and maintenance

Works directly with armoured car service on troubleshooting and evaluation of store needs

Works directly with alarm companies on setup and ongoing maintenance issues

Interviews suspects and witnesses and prepares in-depth reports on all investigations

Testifies in a variety of hearings and court actions

Other related tasks as required

Qualifications

Diploma or Certificate in Security/Police Studies or related field (preferred, not required)
Valid Alberta Security License required (before start date)
Post-secondary education or equivalent (preferred, not required)
Pro Serve Certification Valid First Aid and CPR certification is preferred

Pressure Points Control Tactics (PPCT) will be considered an asset

Knowledge of WHIMIS is preferred

Knowledge of surveillance and apprehension techniques

Interview and interrogation training will be considered an asset

Minimum, 2 – 5 years’ loss prevention experience

Minimum, 2 – 5 years’ management experience

Previous retail experience will be considered an asset

Other Skills and Capabilities Unquestionable ethics and integrity with an ability to maintain high levels of confidentiality

Positive and professional approach with willingness to learn and be challenged

Ability to work effectively in a collaborative, team environment as well as independently

Exhibit strong leadership skills with the ability to make appropriate decisions in stressful situations

Ability to demonstrate situational awareness and safe work practices

Excellent active listening, communication (written and verbal) and dispute resolution skills

Demonstrate initiative and ability to recognize opportunities for improvement and efficiency

Highly organized with the ability to direct and prioritize tasks as appropriate

Proven ability to maintain workload and meet critical deadlines in a fast-paced environment

Strong problem identification and problem resolution skills

Ability to be flexible, in keeping with the needs of our evolving company

Must be willing and able to work irregular hours, including weekends and occasional overnights to support the retail stores

Proficient in Microsoft applications, including Word, Excel, Teams, Project and Outlook Excellent interpersonal skills, including written and verbal communication

Must pass a Criminal Record Check Valid driver’s license and reliable transportation

What Makes SNDL a Great Place to Grow:

Competitive compensation including performance-based bonuses and annual salary reviews.

Comprehensive health and dental benefits, including a Healthcare Spending Account.

Three weeks of paid vacation with annual rollover.

Flexible, hybrid work arrangements to support work-life balance.

Recognition and rewards programs that celebrate individual and team achievements.

Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.

Employee perks and discounts program, offering savings across…
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