Foreman – Heavy Equipment​/Field Service

Position: Working Foreman – Heavy Equipment / Field Service
Location: City of Leduc

Magni Telehandlers | Leduc, Alberta Cropac Equipment Inc. | Full-Time | Unionized Position Build, Repair, Lead. Stay Hands-On.

Cropac Equipment Inc. is hiring an experienced Working Foreman – Heavy Equipment / Field Service to support our Magni telehandler operations in Leduc, Alberta.

We're looking for a skilled Heavy Equipment Technician who enjoys complex mechanical troubleshooting, supporting fellow technicians, and keeping shop and field service operations running smoothly.

This is a hands-on leadership role where you'll continue diagnosing and repairing equipment while coordinating daily service activities, providing technical guidance, and working closely with our Magni Product Manager.

If you're ready to take on more responsibility without putting down your tools, this could be your next move.

What You'll Be Doing Technical Leadership & Service Coordination

• Coordinate and assign daily shop work based on priorities established with the Product Manager.
• Provide day-to-day technical guidance, troubleshooting assistance, and operational support to shop and field service technicians.
• Coordinate field service dispatch in accordance with management-approved schedules and priorities.
• Organize service requirements for customer repairs, rental and sales equipment, warranty work, inspections, and preventative maintenance.
• Monitor repair progress, identify delays, and communicate updates to management.
• Work with customers, sales representatives, and service administration to coordinate repairs and service requirements.
• Mentor technicians, share technical knowledge, and promote safe work practices and quality workmanship.
• Help ensure technicians have the parts, tools, equipment, and technical information needed to complete their work.

Hands-On Heavy Equipment Repairs

• Diagnose, troubleshoot, repair, and maintain Magni fixed-boom and rotating telehandlers.
• Perform mechanical, hydraulic, electrical, and electronic diagnostics and repairs.
• Troubleshoot diesel engines, emissions systems, CAN-bus controls, and load management systems.
• Complete preventative maintenance, inspections, equipment commissioning, and repairs.
• Assist with complex technical issues and coordinate manufacturer technical support when required.
• Maintain accurate repair records, work orders, and warranty documentation.
• Perform hands-on, recoverable mechanical work as a core responsibility of the position.

What We're Looking For

Required Qualifications

• Valid Journeyperson/Red Seal Heavy Equipment Technician certification or equivalent recognized qualification.
• Minimum 5 years of relevant heavy equipment service and repair experience.
• Strong mechanical, hydraulic, electrical, and diagnostic troubleshooting skills.
• Experience working in a heavy equipment shop and/or field service environment.
• Ability to provide technical guidance and support to other technicians.
• Strong organizational skills with the ability to coordinate multiple service requirements.
• Excellent communication, problem-solving, and customer service skills.
• Valid driver's licence and ability to travel to customer job sites when required.
• Strong commitment to safety and quality workmanship.

Experience That Would Be an Asset

• Previous Lead Hand, Working Foreman, or technical team leadership experience.
• Experience servicing telehandlers, forklifts, or other material-handling equipment.
• Familiarity with Magni or other rotating telehandler manufacturers.
• Experience coordinating field service technicians or service dispatch.
• Experience with rental equipment fleets, warranty work, or equipment commissioning.
• Manufacturer-specific technical training or certifications.

Why Join Cropac?

At Cropac, you'll work with specialized heavy equipment, solve challenging technical problems, and be part of a team that…