Family Support Worker - Youth and Indigenous Culture Focus

Family Support Worker - Youth and Indigenous Culture Focus
Casual/Relief Front Line Edmonton, AB, CA

3 days ago

Requisition

Salary Range: $27.97 To $29.25 Hourly

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

The Ubuntu CSD is seeking a Youth and Culture Focused Family Support Worker; an integral role in our team, responsible for working with families to coordinate services and build relationships to achieve family goals. This role will act as a support to other Family Support Workers, providing overflow case management support to the team. The Family Support Worker will also actively support access to Indigenous cultural resources, ceremonies, Elders, Knowledge Keepers, and land‑based or culturally grounded supports identified by families.

The Ubuntu CSD (Collaborative Service Delivery) Program is an innovative approach to child and family support, leveraging a network of partner agencies and Children’s Services to create customized support for children, youth, and families in Northeast Edmonton. It offers culturally aligned, community‑based, family and child centered services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force.”

Position Responsibilities

Work in collaboration with family members, Children’s Services’ Assessors and Caseworkers, as well as partnering community agencies to develop a Children’s Services Planning Form (CSPF) for the family

Collaboratively design the CSPF to include tasks assigned to specific individuals to work towards specific goals that relate to the safety of children, with an intentional consideration on Ubuntu’s four pillars (children, family, community, and culture)

Focus time spent with family (whether a formal meeting, driving to appointments, and/or phone and text coordination and check‑ins) with the intention of working towards reaching the service plan goals

Coordinate and attend monthly service team meetings with all the service providers and natural supports involved

Locate and connect family members to community resources, especially within the C5 partnership and Northeast Edmonton

Role‑model healthy boundaries and relationships with family members and collaborative community partners

Build positive relationships with children, families, the Northeast Child and Family Services Neighborhood Office staff, and multi‑disciplinary partners to better support families

Contribute to a positive team environment by demonstrating the values of accountability, respect, and creativity

Advocate on behalf of families, and teach self‑advocacy

Responsible for on‑call services on a rotational basis

Maintain accurate records, files, and documentation to track outcomes

All other duties as outlined by program manager.

All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.

BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

Ability to register with the Alberta College of Social Workers

Satisfactory Driver’s Abstract completed within the last 6 months, with no major infractions. Results will be reviewed on a case by case basis.

Valid (Non-GDL or GDL for more than 3 years) Class 5 driver’s license with no major license suspensions and reliable vehicle with minimum $2,000,000 liability insurance

Minimum 3 years’ working with families and experience conducting home visits and case management

Understanding of Child and Family Services and guiding legislation

Knowledge of and experience with Indigenous and multicultural communities is essential, particularly how they have been affected by the child welfare system

Experience working with partnerships and across sectors

Knowledge of and experience working with local community resources in Northeast Edmonton

Knowl…