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Job Description & How to Apply Below
Program Overview
Taproot Community Support Services is a 100 percent employee‑owned, Certified B Corporation that delivers community‑based services across Alberta, British Columbia and Ontario. Established in 1983, we employ over 700 owner‑employees who guide our five shared values: stronger together, optimistic leadership, challenge embrace, voice respect and service beyond expectation.
Position Description
The Disability Services Worker (DSW) reports to the Team Leader and facilitates education and development programs for adults with physical, behavioral, emotional and social needs. DSWs mentor, advocate and empower clients to gain independent living skills while providing daily living support and community access. Two permanent full‑time positions operate on a 12‑hour, 2‑week rotation schedule.
Schedule
Day
Shift: 0900–2100, 2 days on / 3 days off (Week 1); days on / 2 days off (Week 2)
Night
Shift: 2000–0800, 2 days on / 3 days off (Week 1); 3 days on / 2 days off (Week 2)
In Your Role
Support household chores, life skills and personal hygiene as needed.
Provide support according to the client’s care plan.
Respond immediately in crisis situations, using de‑escalation techniques.
ister medication and first aid when necessary.
Use computer programs to write objective daily reports and document notes and observations.
A complete and detailed list of key responsibilities is available at the time of interview.
Prior to confirmation of employment, provide a current Criminal Record Check and/or Government Screening Letter.
Ideal Candidate
Work well in an environment with potential aggression/violence.
MUST HAVE 2 years experience working with individuals with significant mental health concerns, aggressive behaviors and/or trauma.
High School Diploma/GED.
Prefer a Certificate, Diploma or Degree – Disability Service Worker, Social Work, Special Education or related field.
Valid class 5 driver license (or GDL and 2 years driving experience) with clear driving abstract and reliable vehicle.
Current First Aid/CPR and Non‑Violent Crisis Intervention certification (NVCI or CPI).
Training in Trauma‑Informed Practice, Medication Administration, Suicide Intervention, Managing Aggressive Behaviour (UMAB), Conflict Resolution, Food Safe.
Confident & able to function in a crisis.
Benefits
Employee ownership from day one through our Employee Ownership Trust.
Competitive wages and salaries.
Paid vacation and benefits for eligible employees.
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia.
Matching RRSP plan for eligible employees within Alberta.
Professional development opportunities and job‑related training.
Employee and Family Assistance Program.
Long Service Milestone rewards.
Employee referral bonus program.
Values‑driven workplace as a Certified B Corp, using business as a force for good.
Equal Opportunity Statement
Taproot Community Support Services is an Equal‑Opportunity Employer.
Our commitment to creating a diverse and inclusive work environment is unwavering. We encourage candidates from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.
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