Youth Case Coordinator – Navigation

Position: Youth Case Coordinator – Employment Navigation
e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.
Position Summary  The Hallway Café is a social enterprise that provides employment readiness training for youth while operating food and beverage services that support agency programming. As a Youth Case Coordinator – Employment Navigator, you support youth through their transition from training to employment by providing individualized coaching, employment preparation, and ongoing case management support. Working collaboratively within a multidisciplinary team, you build relationships with community employers, create pathways to employment, and support youth and employers throughout the employment journey to promote long-term success and stability.
Schedule   Monday to Friday; 8:00AM – 4:00PM
Some flexibility in scheduling is required based on program needs

Key Responsibilities   Build supportive relationships with youth and provide individualized coaching, encouragement, and crisis support.
Support youth in developing employment goals, job readiness skills, resumes, interview preparation, and job search strategies.
Assist youth experiencing mental health, addictions, poverty, and housing challenges through collaboration with multidisciplinary teams.
Develop, monitor, and support individualized employment and transition plans to promote successful employment outcomes.
Build and maintain partnerships with employers and community agencies to create employment opportunities for youth.
Facilitate workshops and employment readiness training, including life skills, stress management, and food service training.
Maintain accurate documentation, reporting, case files, and program records in alignment with organizational policies and procedures.
Qualifications  Education   Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
Certification   Food Safety
Valid Class 5 Driver’s License and vehicle
Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
Standard First Aid and CPR.
Harm Reduction
WHMIS
Experience   2+ years of experience working with vulnerable or marginalized youth populations.
Experience supporting youth impacted by addictions, poverty, mental health, trauma, and other complex barriers.
Strong knowledge and application of harm reduction, trauma-informed, resiliency-focused, and solution-focused practices.
Experience facilitating workshops, training, or group-based learning opportunities.
Experience in hospitality or food service environments is considered an asset.
3 weeks vacation + 10 paid sick days
Robust Benefits Package
Employee Family Assistance Program (EFAP)
Health Spending Account (HSA)
RRSP Matching
Professional Development Opportunities
At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.

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